DigiClips: Administration Portal

DigiClips is a company that monitors and records media from multiple sources. DigiClips has created the Administration Portal as an internal tool to help run the operations. The Administration Portal in its status has a lot of information that can be displayed. It currently shows all the registered users, the status of the machines used for media recording and options to configure the machines, and the statuses of the servers.

With feedback from DigiClips, we were able to identify four users that would use the Administration Portal as part of their job. The users are as followed:

Managers/Owners

Users that have the highest level of privileges. They have access to every bit of information that the Administration Portal can offer.

Customer Support Representatives

This is a client-facing user that will answer questions from clients regarding their accounts and current statuses of servers.

Media Recording Engineers

These users work on the systems that process video, audio, and image data. They require fast access to any system that is producing errors.

Software Development Engineering

While these users are not dependent on the Administration Portal to complete their duties, they are responsible for maintaining it. They can benefit from our proposed design since the team will follow multiple modern coding best practices that makes code readable, easy to understand, and easy to compile.

Our proposed design is to refactor the Administration Portal so that it only shows the necessary information for the intended user and to provide a modern UI/UX for each user.